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My life long dream is to move to Puerto Rico, I am a single mother looking to show my kids a wonderful culture and lifestyle here is my resume if anyone out there is hiring!!!! look forward to hearing from you. Jen
Email – robertsonjenny@msn.com Skills Summary Self motivated Manager with extensive experience. Including coordination of daily operations, phones, data input, filing, marketing, equipment upkeep, all aspects of maintenance, safety (OSHA, JCAHO, DHS and HIPAA) requirements are met at all times, janitorial and security issues as well as mail system and assisting Director with research, correspondence, and presentations and grant research. With the ability to multi-task in a limited resource capacity: I am a self-starter with leadership skills (Supervisor of the year for 2003). Impeccable customer services skills with excellent written and verbal skills. Master with Microsoft Office Products: Excel, Access, PowerPoint, Word and Outlook. Business/Operation Manager, Shoshon Dojo, Palmdale Ca (08-2004- present) non-profit -Volunteer · Accounts receivable/Payable. · Conduct jujitsu classes. · Marketing, expanded business from 2 students, 1 class to 5 classes and 30 students in 6 months · Achieved National Recognition of United State Jujitsu Federation and American Jujitsu Association. · Implement policies and procedures. Office Manager, Tarzana Treatment Centers, Lancaster, Ca (2002-08, 2004) non-profit · Manage the daily activities of, and responsible for the trainings of over 200 staff and 60 clients. · Supervise maintenance staff and budget control. · Responsible for Youth Services (Residential and Outpatient) Adult Services (Residential, Outpatient and Sober Living). · Accounts receivable/ Accounts Payable. · Oversee all billing practices. · E-Time, payroll and human resource issues. · Insure JACHO certification and CAL OSHA requirements are met. · Liaison for OSHA and JACHO inspectors. · Assure HIPPA requirements are met at all times and train employee’s as necessary. · Coordinate the process of all areas to ensure all deadlines are met and or exceeded. · Sit on Three (3) diverse committees including the Environment of Care committee and the Marketing Committee to actively assess whether the procedures in place are the most efficient and recommend enhancements wherever possible. · Interfaced with local planning, operating, finance and legal organizations to meet local requirements and create positive relationship with community and civic leaders. Administrative Coordinator, Antelope Valley Partners for Health, Lancaster Ca (2000-2002) non-profit · Identify resources, develop surveys and conduct trainings for community development. · Compile/organize data received on SPSS system. · Assisted in developing and maintaining relationships with businesses, community and local stakeholders. · Extensive research in various areas for grants funds. · Maintenance of board and committee meetings and daily tasks. Patient Resource Worker for the Breast Cancer Early Detection Program and Treatment Fund for Los Angeles County, Olive View Medical Center (1990- 2000) non-profit · Increased patient awareness and treatment from 10 to 50 patients weekly. · Developed, maintained and networked patient database for patient tracking between hospital and outlying clinics. · Implemented and assisted in Health Fairs to increase community awareness. · Assisted patients with care coordination. · Implemented and ran support groups for women and their families. · Patient Financial Services. Education – Suffield University BS Business Administration 05/2004 |
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