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Business

Claro Puerto Rico launches Christmas campaign with connectivity offers

The telecom company promotes its Claro Full convergent plan combining fiber optic internet, 5G mobile lines, free devices and entertainment options for families.

Claro telecommunications store in Morovis, Puerto RicoFile photo
File photo: Claro in Morovis, Puerto Rico Photo: The Eloquent Peasant / Wikimedia Commons, CC BY-SA 4.0 (cropped)

The short version

  • El Vocero reported that Claro Puerto Rico launched the campaign “Pa' que la pases bien esta Navidad” highlighting Claro Full which bundles fiber optic internet and 5G mobile
  • Both El Vocero and Telemundo Puerto Rico state the offer includes four mobile lines, four free Samsung or Motorola devices, 1,000 Mbps symmetric fiber and Clarotv+ with savings up to $480 over 24 months
  • Enrique Ortiz de Montellano told reporters that the package starts at $155 per month for the whole family and is the only convergent option of its kind in Puerto Rico
  • Claro's fiber network reaches more than 730,000 homes and businesses according to the company and was recognized by Ookla in 2026 as best fixed network, fastest and best for gaming

Campaign details

Claro Puerto Rico launched its Christmas campaign “Pa' que la pases bien esta Navidad”. The company promotes Claro Full, its convergent offering that integrates fiber optic internet, 5G mobile service, entertainment and additional benefits in a single bill. El Vocero reported the plan allows families to connect multiple lines and devices while generating savings.

The advertised bundle consists of four mobile lines, four free Samsung and/or Motorola devices, 1,000 Mbps symmetric fiber optic internet and Clarotv+. According to the company this combination can deliver savings of up to $480 over 24 months. Customers may also receive two WiFi Extender Mesh devices at no extra cost when combining mobile and fiber service. Telemundo Puerto Rico reported the fiber network remains operational during power outages when an alternate energy source is available.

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What the sources posted

Posts and statements below are the sources' own words, quoted as published. They are not independently verified.

Enrique Ortiz de Montellano President and CEO of Claro Puerto Rico
Claro Full es la mejor y única opción para que las familias obtengan mucho más valor al combinar sus servicios.

Our translation: Claro Full is the best and only option for families to obtain much more value when combining their services.

The source's own statement, as quoted by El Vocero. Not verified by PuertoRico.com.

Executive statement

Enrique Ortiz de Montellano, president and chief executive officer of Claro Puerto Rico, said the campaign positions Claro Full as the best option for families. Both outlets quoted him stating that while other carriers may charge over $100 monthly for a single mobile line, Claro offers connectivity, entertainment and technology for the entire family from $155 per month in one account.

The company’s fiber optic network covers more than 730,000 homes and businesses across Puerto Rico and supports streaming, remote work, virtual education, gaming and simultaneous device use. Claro also highlighted its 5G mobile network, recognized by Opensignal for best coverage and 5G video experience. El Vocero reported that four mobile lines are available at $25 each with eligible free devices including Motorola Edge and Samsung A37 models.

Additional promotions

Claro is offering technology and accessories that can be purchased in monthly interest-free installments added to the customer’s bill. Available products include Apple MacBook, iPad, AirPods and Apple Watch; Samsung Galaxy tablets, Galaxy Buds and Galaxy Watch; and the PlayStation 5 Digital Slim console. Promotional prices start at $6.25 monthly for AirPods, $5.42 for Galaxy Buds, $13.33 for the PlayStation 5 and $2.08 for various accessories. Telemundo Puerto Rico reported these items are sold through the online store and physical locations islandwide.

Interested customers can obtain more information by calling 1-833-642-5276, visiting www.claropr.com or any Claro store. The company noted that its fiber service is subject to eligibility and that device offers depend on selected unlimited mobile plans.

Where the sources differ

El Vocero and Telemundo Puerto Rico agree on the campaign name, the Claro Full bundle components, the $155 starting price, maximum $480 savings over 24 months, fiber coverage of more than 730,000 locations, Ookla 2026 awards, Opensignal mobile recognitions, free device models, accessory pricing and the quoted statement by Enrique Ortiz de Montellano. Both describe the fiber service as symmetric 1,000 Mbps and note the two free WiFi Extender Mesh devices. Telemundo Puerto Rico adds that the fiber network can continue operating with an alternate energy source during outages, a detail not mentioned by El Vocero.

What the reports do not say

The reports do not specify when the campaign began or ends, whether the quoted prices require contracts of a certain length, what the exact eligibility criteria are for free devices, or the regular non-promotional prices of the services. No information is given on current customer numbers, competitor comparisons beyond the executive’s statement, or any independent verification of the network awards beyond the company’s announcement.

Sources

Every link below was opened and checked when this story was published. Official means a government body, agency or the organization itself; Reporting means a news outlet.

  1. Official Claro celebra la Navidad con ofertas de conectividad, entretenimiento y tecnología para toda la familiaClaro Puerto Rico (Company announcement) · elvocero.com · Spanish · checked Nov 12, 4:50 PM AST
  2. Reporting Claro celebra la Navidad con ofertas de conectividad, entretenimiento y tecnología para toda la familiaEl Vocero (El Vocero) · elvocero.com · Spanish · checked Nov 12, 4:50 PM AST
  3. Reporting Claro celebra la Navidad con la combinación más completa de Puerto RicoTelemundo Puerto Rico (Telemundo Puerto Rico) · telemundopr.com · Spanish · checked Nov 12, 4:50 PM AST

How we checked this

El Vocero and Telemundo Puerto Rico both covered the launch of Claro’s Christmas campaign and the details of the Claro Full offer. The executive quote and network coverage figures rest on statements from Claro Puerto Rico itself.

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Compiled by the PuertoRico.com News Desk from the reports and statements listed above, and checked against them before publishing. It does not include original interviews. Spot an error? Email support@puertorico.com with a link to this story.

Castillo San Felipe del Morro and Old San Juan from the airNils Huenerfuerst / Wikimedia Commons · CC BY 4.0

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