The short version
- Mayagüez Mall announced on Facebook it would stay closed until further notice due to a power interruption
- LUMA Energy said the outage began near noon in Villa Sultana, Mayagüez, when a customer cut a branch that touched a 13,000-volt line
- Approximately 4,500 customers were affected, including the mall, with service restored in under two hours
- No injuries were reported and LUMA urged people to stay away from power lines and equipment
Mall closure after midday outage
Mayagüez Mall remained closed on Tuesday, Oct. 27, after an electrical service interruption at the facility. The mall's administration posted on Facebook that it would stay closed until further notice and would notify customers when operations resume. Metro Puerto Rico reported
The outage occurred near noon in the Villa Sultana urbanization in Mayagüez when a customer working on his property cut a tree branch that made contact with a 13,000-volt distribution line, according to LUMA Energy. The incident affected about 4,500 customers, including the mall. LUMA crews restored service in less than two hours. Metro Puerto Rico reported
Also on PuertoRico.com: Mayagüez travel guide
No injuries and safety reminder
LUMA Energy told Metro Puerto Rico that no one was injured in the incident. The company urged customers to keep away from rights-of-way, equipment and power lines for safety reasons.
El Nuevo Día also reported that the Mayagüez Mall was unable to open its doors on Tuesday due to the lack of electricity. El Nuevo Día reported
Where the sources differ
Both Metro Puerto Rico and El Nuevo Día reported that the Mayagüez Mall was closed on Tuesday due to a power outage. Metro Puerto Rico provided details on the cause, stating a customer cut a branch that contacted a 13,000-volt line in Villa Sultana, affecting 4,500 customers with service restored in under two hours and no injuries. El Nuevo Día's article was shorter, confirming the mall could not open due to lack of electricity but did not include the cause, number of affected customers or restoration time.
What the reports do not say
The reports do not state exactly when the mall expects to reopen or whether any stores inside suffered losses from the closure. They also do not specify the exact time service was fully restored to all 4,500 customers or name the customer involved in cutting the branch.
Sources
Every link below was opened and checked when this story was published. Official means a government body, agency or the organization itself; Reporting means a news outlet.
- Reporting Mayagüez Mall cierra por interrupción del servicio eléctrico
- Reporting Cierra por falta de luz el Mayagüez Mall
How we checked this
Metro Puerto Rico provided the most detailed account of the incident, including LUMA Energy's explanation of the cause and response. El Nuevo Día reported the mall's closure but offered fewer specifics. All information is drawn from these two sources.
Compiled by the PuertoRico.com News Desk from the reports and statements listed above, and checked against them before publishing. It does not include original interviews. Spot an error? Email support@puertorico.com with a link to this story.
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