FlyUs opens San Juan office after Air Canada Cargo contract
The global ground services and sales agent will handle pharmaceutical exports on the Canadian airline’s three weekly freighter flights between San Juan and Toronto.
File photoThe short version
- Air Cargo News reported that FlyUs is opening a new office in San Juan following a contract with Air Canada Cargo
- FlyUs will provide agency services for Air Canada’s three weekly freighter flights between Luis Muñoz Marín International Airport and Toronto Pearson
- The company will focus on pharmaceutical exports from the island, citing Puerto Rico’s status as the top US bioscience manufacturing hub by export volume
- FlyUs already represents Air Canada in Belgium, the Netherlands, Luxembourg, Ecuador and several Central American countries
New Puerto Rico base
FlyUs is setting up a new base in San Juan after winning the role of general sales and service agent for Air Canada Cargo, Air Cargo News reported. The firm will manage the carrier’s three weekly cargo flights connecting Luis Muñoz Marín International Airport (SJU) to its Toronto Pearson hub (YYZ).
Both Air Cargo News and IndexBox indicate that the company plans to emphasize shipments of medicines produced locally. FlyUs president and chief executive Carlo de Haas stated that "Puerto Rico is the number one bioscience manufacturing hub" in the United States by export volume, which drives strong demand for dependable temperature-controlled air freight services.
What the sources posted
Posts and statements below are the sources' own words, quoted as published. They are not independently verified.
Puerto Rico is the number one bioscience manufacturing hub in the US by export volume, so there is a significant requirement for reliable temperature-controlled air cargo capacity from the island.
The source's own statement, as quoted by Air Cargo News. Not verified by PuertoRico.com.
As our confidence in the partnership has grown, extending that relationship to Puerto Rico became a logical next step.
The source's own statement, as quoted by Air Cargo News. Not verified by PuertoRico.com.
Longstanding partnership
This new role adds to years of collaboration. FlyUs already acts for Air Canada in Belgium, the Netherlands, Luxembourg, Ecuador and several nations in Central America, IndexBox noted. Matthieu Casey, managing director of commercial cargo at Air Canada, said "FlyUs has proven to be a trusted partner" through the strong performance delivered in those territories.
Casey noted that building on the partnership by adding Puerto Rico made sense and that dependable capacity out of one of the United States’ key export centers is a key element of Air Canada’s freight business. FlyUs brings considerable expertise in moving temperature-sensitive shipments, especially medicines, fresh produce and cut flowers.
Global expansion plans
FlyUs now works with 24 carriers in 28 cities worldwide and has additional branches scheduled to open during the rest of 2026 and through 2027, according to Air Cargo News. De Haas called the new Puerto Rico location another move toward broadening the firm’s international presence and improving support for its airline clients.
He explained that the approach involves ongoing growth in locations where its specialized freight expertise delivers real benefits, and the island represents one more platform for that work. IndexBox published the same comments from both executives.
Where the sources differ
Both Air Cargo News and IndexBox agree on all core facts, including the opening of the San Juan office, the three-weekly SJU-YYZ freighter service, the pharmaceutical focus, the existing relationship in multiple countries, and the quotes from Carlo de Haas and Matthieu Casey. The reports are nearly identical in content; IndexBox translates and slightly paraphrases some passages into Spanish in its headline and introductory sentence but presents the same executive statements in English. No numerical, factual or chronological conflicts exist between the two sources.
What the reports do not say
The reports do not specify when the new San Juan office will open, how many staff it will employ, the exact start date of the Air Canada Cargo contract, the aircraft type used on the route, or the volume of pharmaceutical cargo expected to be handled. They also omit details on pricing, any competing cargo services on the route, or specific next steps for the expansion beyond general plans for additional offices in 2026-2027.
Sources
Every link below was opened and checked when this story was published. Official means a government body, agency or the organization itself; Reporting means a news outlet.
- Official FlyUs expands in Puerto Rico following Air Canada win
- Official FlyUs expands in Puerto Rico following Air Canada win
- Reporting FlyUs expands in Puerto Rico following Air Canada win
- Reporting FlyUs abre oficina en San Juan tras el contrato con Air Canada Cargo
How we checked this
Air Cargo News and IndexBox both reported the announcement based on statements from FlyUs and Air Canada. All details about the contract, pharmaceutical focus, existing relationship and expansion plans rest on the two companies’ own statements as presented in these two trade publications.
Compiled by the PuertoRico.com News Desk from the reports and statements listed above, and checked against them before publishing. It does not include original interviews. Spot an error? Email support@puertorico.com with a link to this story.